About ServiceNow Ticketing and Risk Cloud®

ServiceNow helps companies deliver modern, resilient services aligned to customer-centric priorities. Risk Cloud’s ServiceNow ticketing integration connects incident logging from ServiceNow to automated workflows within Risk Cloud to simplify response and collaboration. Quickly respond to high-priority incidents from ServiceNow according to your internal processes without leaving Risk Cloud.

for Ticketing

Why Integrate With ServiceNow - Ticketing


Prioritize urgent incidents

Improve incident response and remediation workflows by connecting ServiceNow tickets to issues and incidents in Risk Cloud.


Know your incidents

Streamline cross-team collaboration by seamlessly passing incident and other IT-related data between Risk Cloud and ServiceNow.


Get actionable insights

Better inform risk assessments by enriching responses from risk owners with data from ServiceNow.

Integration Capabilities

Expected Time to Implement

The ServiceNow Risk Cloud Connector for Ticketing requires 30 integration service hours, which enables you to push up to 10 data attributes from ServiceNow to Risk Cloud or from Risk Cloud to ServiceNow. Please contact your LogicGate Account Team to discuss custom integrations requiring additional capabilities not listed above.

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