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Automate Your Incident Management Processes

When you implement LogicGate’s incident management software, you’re putting custom, automated processes in place to respond to and address issues as they occur.

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Automate Your Incident Management Processes
Automate Your Incident Management ProcessesAutomate Your Incident Management ProcessesAutomate Your Incident Management ProcessesAutomate Your Incident Management ProcessesAutomate Your Incident Management Processes

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An incident-response program built for your business

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    Prepare your team to respond to incidents when they happen. LogicGate's agile software optimizes your response by building efficiencies into your workflow — from triggering investigations and logging reports to resolution activities.

    Build Conditional Workflow Logic: Set up custom rules handling, activity routing, and warnings to ensure critical tasks and assignments move smoothly through the process.

    Automate Your Response: Standardize your internal playbook for reacting to incidents and ensuring the right people are notified according to your organization's internal review process.

    Monitor Performance: Track how well you respond to incidents by pulling key response activities such as evidence collection and resolutions into intuitive reports and dashboards.

    Get Up-and-Running Quickly: Use our prebuilt incident-management template to put your process in place in minutes.

 

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Integrate incident management with the rest of your business process ecosystem

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Integrate incident management with the rest of your business process ecosystem

Responding to individual incidents as they happen can absorb lots of valuable time and resources. With LogicGate’s cloud software, you can automate routine activities and gain understanding of how they affect other processes throughout your organization.

Create linkages: Set up integrations between different processes such as third-party and IT risk

Completely customizable: Configurable intake forms allow you to design the layout, fields, and language to match your unique business needs.

Automate and track incident workflow: Assign out evidence requests, gather feedback, and recognize how incident events affect downstream processes

 

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Custom features to streamline your incident management processes

  • checkRoles and hierarchies structured around your current processes
  • checkVisibility into compliance across various controls frameworks
  • checkConditional workflow logic dependent on type of risk
  • checkAutomated reminders to hold people accountable
  • checkConnections between incident and other processes and frameworks
  • checkReports and audit trails that can be handed over to executives or analyzed
  • checkJira integration
  • checkPublic forms for logging incidents

 

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Custom features to streamline your incident management processes
"The best part about LogicGate is the flexibility it provides fast-paced organizations to implement new processes and adapt as the company continues to change and grow ."

- Head of Risk and Compliance, Software Company

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