
Adopting the Right Tools for the Job
Once Praj and her team were clear on the risk management process and who they’d work with, they needed the right tool to serve their vision. It was important that the tool could align with how Horizon internally managed risk — they didn’t want a tool that dictated to them how their process should work.
“Don’t use the tool to drive your process. Define the risk life cycle process and identify roles and responsibilities, whether that's internal within the risk team or technology or the business before looking for a tool,” Praj says.
Since they were building the foundation of their technology risk program, they started with the basics — a tool that would identify, capture, analyze, and solve risk. But they wanted more than the essentials. The right solution needed to be:
- User-friendly to better collaborate across divisions and get users to adapt to the new process
- Able to quickly generate reports for timely communication
- Efficient enough to be used by a small team without taking more time than a spreadsheet
- Centralized for an integrated view of the firm’s cyber, compliance, and other risks
- Transparent for better tracking and accountability
- Scalable to grow with the firm
LogicGate’s Risk Cloud checked all the boxes. It was customizable to fit their needs, scalable with their risk program, and capable of evolving with their business. Praj and her team started small, beginning with the Risk Management application, eventually expanding to the SOX application for their Compliance assessment, and later adding Third Party Risk Management. LogicGate now helps manage three out of the four pillars of Horizon’s GRC Program.

Risk Cloud’s flexibility and integrated reporting means Horizon can now:
- Collaborate and partner with business units to protect the firm’s assets and reputation
- Align their compliance and risk management capabilities to business goals, whether that’s PCI compliance or PII protection for their clients
- Improve cyber awareness across the organization through personalized phishing campaigns and preventative controls
- Proactively identify and address gaps in controls and compliance before they become a roadblock
- Systematically analyze and review vendors to minimize their third-party risk
“We have now lowered our threat landscape by more than 50% and are actively assessing every new technology vendor that we get into a relationship with, with the goal of monitoring the vendors, expanding to existing vendors and also expanding the risks that we manage,” said Praj.
As Horizon’s technology risk program matures, their goals continue to evolve with the business. Today, Horizon is looking for ways to infuse AI into their cybersecurity training and enhance overall process efficiency.
By aligning risk management processes with Horizon’s strategic goals, Praj and her team have successfully built a culture of risk and proven their value to the business.
“If we focus on what is important to the business, and get the business onboard with reducing organizational risk as a whole, it can add tremendous value to the company,” shared Praj.
About LogicGate
LogicGate gives you an interconnected view of risk across the organization that you just can’t get from point solutions. After all, great companies are built not by avoiding risks — but by choosing the right ones.
Risk Cloud® and LogicGate Risk Cloud® are registered trademarks of LogicGate, Inc.®. All rights reserved.
About Horizon Media
Horizon Media is the largest and fastest-growing privately held media services agency in the world. Through its mission “to create the most meaningful brand connections within the lives of people everywhere,” the company has helped clients such as GEICO, Capital One, Corona, and LG develop their brand strategy and manage communications across traditional and emerging channels, including digital, social, and mobile.