LogicGate Vulnerability Disclosure Program

LogicGate takes the protection of our customers' data very seriously and acknowledges the critical role that independent security researchers play in ensuring the safety and security of our customers. In an effort to protect our digital ecosystem, we’ve created this page to allow security researchers to report any potential security issues they may find.

Vulnerability Disclosure Program (VDP)

If you have discovered or believe you have discovered potential security vulnerabilities in a LogicGate service that is within the scope set forth below, we encourage you to promptly disclose your discovery to us in accordance with the policies and procedures outlined on this page.

The LogicGate InfoSec Commitment

What we ask of you:

Safe Harbor

Activities conducted in a manner consistent with this policy and in good-faith will be considered authorized conduct and we will not initiate legal action against you.  That means that researchers must submit potential vulnerabilities through our Vulnerability Reporting Form below.  Additionally, LogicGate will not pursue legal action against individuals who: report vulnerabilities within the scope of the VDP, conduct research without harming LogicGate or its customers or end-users, obtain permission/consent from any customer before attempting to conduct any research which may impact a customer (i.e., before testing their software, systems, etc.), and adhere to all applicable laws when conducting research including the laws of the State of Illinois, U.S. federal law, and the laws governing the location of the researcher), and refrain from publicly disclosing vulnerability details before a mutually-agreed upon timeframe expires.  

LogicGate does not permit the following types of security research:

Additional Terms:  

Submit your vulnerability report, including all findings, relevant information, and supporting documentation to the following email address: [email protected]. Please remember to include as much information in a clear manner to help facilitate validation.

LogicGate reserves the right to periodically update this VDP Policy in its sole discretion.