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Incident Management

Incident Management

Monitor the Health of Incident Response Protocols Across your Organization.

Prepare your team to respond to incidents when they happen. LogicGate's agile software optimizes your response by building efficiencies into your workflow — from triggering investigations and logging reports to resolution activities.

LogicGate Incident Management Solutions

01

Reduce Human Error Through Automation

  • checkBuild conditional workflow logic with custom rules handling, activity routing, and warnings to ensure critical tasks and assignments move smoothly through the process.
  • checkStandardize your internal playbook for reacting to incidents and ensuring the right people are notified according to your organization's internal review process.
  • checkTie incidents to other risk processes within your organization and ensure the appropriate individuals are notified.
Reduce Human Error Through Automation
Monitor Performance Over Time

02

Monitor Performance Over Time

  • checkTrack how well you respond to incidents by pulling key response activities such as evidence collection and resolutions into intuitive reports and dashboards.
  • checkPerform an end-to-end audit of your incident response system, allowing for simple gap analysis that helps you quickly spot vulnerabilities, bottlenecks, and compliance shortfalls.
  • checkTake your incident response process from email and spreadsheets to a single repository where it can be accessed, downloaded, and analyzed.

03

Focus on Prevention

  • checkEmpower your entire organization to follow incident response protocols with public forms that can easily be deployed both internally and externally.
  • checkEliminate manual incident response duties and duplication of efforts by multiple owners — especially when activities are concurrent or involve sub-tasks.
  • checkSet automated due date triggers to ensure incidents are resolved within defined timeframes.
Focus on Prevention
  • "The best part about LogicGate is the flexibility it provides fast-paced organizations to implement new processes and adapt as the company continues to change and grow. The other big advantage of LogicGate is that it was very easy to customize the platform to fit our risk framework and scoring methodology, rather than having to adjust our framework to fit the tool, which would have been the case with several GRC platforms on the market today."

    - Head of Risk and Compliance, Healthcare

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