The Key to Operational Risk Management

A Guide to Engaging Your Frontline Staff

The three lines of defense model paints a clear picture of risk and compliance leaders working in tandem with frontline employees to identify operational risks and maintain effective internal controls. This relationship is critical as the frontline is immersed in day-to-day operations, resulting in a deeper understanding of and direct impact on operational risks. Unfortunately, there are many natural barriers to the upward communication of risks and the top-down governance of compliance activities.

Download this white paper to explore common operational risk management challenges and actionable recommendations to strengthen engagement across your frontline.