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Issues Management Application

Streamline issues management with centralized workflows for efficient tracking, assignment, and resolution that enhance collaboration and accelerate compliance.

Issues Management

What is the Issues Management Application?

The Application strengthens risk and compliance programs  by providing a centralized platform for logging, tracking, and resolving issues across traditionally siloed teams. The Application accelerates resolution and improves program maturity through automated priority scoring, standardized workflows, and near real-time risk insights —ensuring a proactive approach to risk mitigation across the enterprise.

Score, Prioritize, and Resolve Issues

Create a consistent and centralized issues management process that efficiently connects stakeholders to relevant information when needed.

Issues Management 02 Features 01

Accelerate Issue Resolution with Easy-To-Complete Forms and Automated Workflows

Enable process adoption across the enterprise with user-friendly forms that simplify issue logging and automate priority scoring. Immediately notify stakeholders that a new issue has been reported, and then seamlessly action resolution plans with automated assignment notifications, centralized task management, and trackable resolution progress.

Issues Management 02 Features 02

Increase the Visibility of Issues and Resolution Status Across Teams with a Single Source of Truth

Reduce inefficiencies across the organization with a shared and standardized approach to issues management. Gain the visibility you need to support strategic business outcomes with a centralized view of open issues by department, impact and urgency scores, resolution status, and month-over-month trends.

Issues Management 02 Features 03

Easily Adapt to Evolving Risk and Compliance Needs

Easily add new issue sources from across the organization as your needs grow and evolve over time to create a holistic approach to remediation activities and reporting associated with controls, assessments, and incidents.