LogicGate Steps Up to the Plate
After evaluating various compliance software programs on the market, Kurdeen selected LogicGate as the right partner to help her achieve her goal. The partnership officially began in January of 2018. Kurdeen and her team were working with some tight deadlines on the Intradiem side, so time was of the essence. Teams from both companies immediately got to work.
LogicGate configured Intradiem’s initial processes for ISO 27001 and ISO 27018 risk assessments. LogicGate also mapped the control environment, set up a workflow, and enabled easy tracking and reporting.
The Intradiem team, after a few hours of training by Customer Success Manager Szuyin Leow, used LogicGate’s workflow builder to tailor process templates to their unique requirements, creating five additional processes. They now manage a robust program, including several information security processes such as SOC2 compliance, IT Security reviews of third parties, and Policy & Procedure Management with employee attestations. LogicGate also mapped SOC2 to ISO controls, normally an extremely time-consuming process when done manually.
The Intradiem team is also well prepared to add additional templates, customize them, and implement them within the platform when needed—all without coding experience or additional implementation costs required. “I liked the product, ease of use,” says Kurdeen. “We also enjoyed the personal connection we had with [Account Executive] Danny Hartman and the rest of the LogicGate team, particularly Szuyin. She was a dream come true.”
Before partnering with LogicGate, a prospective Intradiem client performed an audit on the company’s Information Security processes, evaluating compliance with ISO 27001, ISO 27018, and other standards. The audit took three full weeks.
Several months later, a Fortune 500 company came in to audit Intradiem for the same purpose. By this time the Intradiem team was fully up to speed with LogicGate, and the audit took only three days. The client’s security team came away impressed. That company is now Intradiem’s largest client, with 20,000 users of their software.
“I couldn’t have done it without Szuyin and LogicGate,” Kurdeen asserts.
Remember that bit about Kurdeen having to do this all on her own? Thanks to LogicGate, she did. In fact, she would have needed to hire a full-time analyst to handle the workload that LogicGate automated for her.
“With my laptop open, I was able to easily demonstrate the process documentation, supporting evidence, and an audit record of approvals. It was so easy,” she says, adding: “LogicGate cuts down immensely on the time it takes to complete financial and compliance audits.” Today, Kurdeen is Director of DevSec Ops after a promotion, and Intradiem is a happy customer of LogicGate’s. “LogicGate is one of the single best investments we have made.”