About HaloITSM and Risk Cloud®

HaloITSM is a single, all-inclusive ITSM solution helping IT teams align to business needs and deliver exceptional service. When HaloITSM’s Asset Management module is used in tandem with Risk Cloud’s Vulnerability Management Application, teams can automatically maintain a real-time repository of assets and configuration items to ensure accurate analysis of vulnerability impact.

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Why Integrate With Adobe Sign

Centralize asset data

Streamline asset management workflows by aggregating your company’s asset data in Risk Cloud.

Automate tedious tasks

Auto-populate critical details like inventory number, status ID, and serial number directly from HaloITSM.

Effectively identify and treat vulnerabilities

The integration provides asset data to ensure accurate impact assessments and effective treatment plans.

Integration Capabilities

Automatically create or update the appropriate Record in Risk Cloud when an asset is created or updated in HaloITSM.
Maintain the latest asset details from HaloITSM, including: Asset ID, Asset Name, Inventory number, Status ID, Type ID, Type Name, Model Name, Serial Number.

Expected Time to Implement

The HaloITSM Risk Cloud Connector requires 20 Integration Services hours per Application. Please contact your LogicGate Account Team to discuss custom integration capabilities not listed above.